Legal
Privacy Policy
How CompeteIQ collects, uses, and protects your data — and how to reach us with any concern.
Data We Collect
- Account information — name, email address, company, and billing details when you sign up.
- Marketplace credentials — API keys and tokens you connect to link your Amazon or eBay accounts, or other sales channels you opt into.
- Product listing data — SKUs, titles, descriptions, images, and pricing history for the items you monitor.
- Usage data — features you use, alert configurations, and interaction patterns to improve the service.
- Technical data — IP address, browser type, and session logs for security and diagnostics.
How We Use It
- Provide and maintain the repricing and competitive monitoring service.
- Alert you to competitor price changes, MAP violations, and market anomalies you configure.
- Improve our AI models, algorithm performance, and product recommendations.
- Process billing and enforce subscription terms.
- Respond to support requests and communicate product updates.
- Detect and prevent fraud, abuse, or unauthorized access.
Data Handling & Sharing
- We do not sell or rent your data to third parties for marketing purposes.
- Data may be shared with subprocessors who host our infrastructure (cloud providers, analytics), under strict data processing agreements.
- Marketplace credential tokens are encrypted at rest and in transit.
- You may export or delete your account data at any time by contacting support.
Contact Us
For privacy-related questions, data export requests, or to delete your account:
Email us at competeiqapp@polsia.appWe respond to privacy inquiries within 30 days.
This policy is effective as of July 2026 and supersedes any prior version. We may update this policy periodically; the latest version will always be available here.